Juliene Hefter provides training sessions for the following topics. If you do not see a specific topic please contact Juliene as she is willing to assist you with any type of staff training, motivation or safety topic.

                   Download Presentation Brochure

Those sessions with specific session proposals are highlighted below.  Click on the link to download a proposal for any session highlighted in blue.

Specific Presentations

Aquatic Specific Topics

  Lifeguarding: How Does the Public Perceive Us?

  Staff Training Made Fun (Aquatic Facilities)

  Developing Aquatic In-Service Trainings and Performing Audits

  AFO Training ( Aquatic Facility Operator) ~ Provides training for anyone that oversees aquatic facilities, from the technical operations to management, supervision and training

  Aquatic Management in Aquatic Facilities (includes discussion and samples of documentation that should be done from hiring, training, in-service, audits, evaluations, facility check lists, incident reports, aquatic manuals, etc.)

  Risk Management in Aquatic Facilities (can include dealing with the aftermath of an emergency as well as depositions and trials)

  Staff Supervision in Aquatic Facilities

** The speaker is available to incorporate various topics into an overall 6-8 hour training for seasonal and part time aquatic staff upon request. Other topics available upon request.

General Topics

  A Hands On Approach to Creating a Sponsorship Program in Your Community

  A Hands On Approach to Creating a Sponsorship Program in Your Community - (3 Hour Workshop)

  Creating and Implementing Team Building Games and Activities

  Marketing and Promotions

  Customer Service

  Customer Service, It's More than Just a Smile

  Sexual Harassment for Part-Time and Seasonal Staff

  How to Present a Department Justification to your Board, Commission, Trustees, Alderman and/or Community

  Becoming a Champion for your Department Justification and Developing a Champion's Approach to Marketing and Sponsorship Opportunities (3 1/2 hour workshop)

  Respected as a Supervisor, Not an Equal

  Public Speaking:  Getting Your Point Across

  Sweaty Palms: The Neglected Art of Public Speaking (3 1/2 hour workshop)

  Networking 4 Knowledge 4 Novices

  Diversity

  Dealing with Conflict

** The speaker is available to incorporate various topics into an overall 6-8 hour training for seasonal and part time aquatic staff upon request. Other topics available upon request.

** References available upon request.

    For all presentations the speaker provides their own laptop.  For fee schedule please contact Juliene Hefter.